FAQs

We offer free shipping on 3 pairs or more via our online store.

It ranges between 2-5 working days. We usually send the package within the day of when the order was placed, unless it’s a weekend, then we send it on Monday. We are located in Pretoria, shipping to Johannesburg and surrounding areas are quicker than other provinces, but shouldn’t be longer than a day or two. Deliveries to outline areas may take up to 3-5 business days for delivery, regardless of whether next day shipping is selected and paid for.

Next day shipping is available only if orders are placed before 10am the previous day. Orders placed after this time will be processed on the following business day.

International Customs Duties and Taxes:It is the responsibility of the receiver to settle any applicable customs duties, taxes (including VAT), or import fees imposed by the destination country. These charges are not included in the shipping fee and will be collected by the local customs authority upon delivery.

International Shipping Fee:A standard fee for international shipments will be charged. The exact fee will be displayed during checkout and is based on the delivery location and the weight of the package.

International Delivery Time:International deliveries typically take between 8-10 business days from the date of shipment. Please note that delivery times may vary depending on customs processing and local postal services.

We have the following sizes available on our store

• S for size 12 UK (kids) – 3UK shoes
• M for size 4UK - 7UK shoes
• L for size 8UK - 12UK shoes
• XL for size 12UK+ shoes

Send us an email at info@soxfootwear

If you want to be part of the Sox Crew, please pop us a message on any of our social media channels. We’re always scouting for new upcoming stars to join the crew.

Wow, this is so cool! We would love to be in your shop. Please send us an email at info@soxfootwear.com or apply online on our B2B platform.